Compared with the security Audio-Technica of video monitoring, access control and anti-theft alarm, building intercom is easy to be ignored, but in terms of security, it is as important as the above three. In terms of market prospects, the market size has been further expanded in recent years due to the development of smart home. According to data from Grand View Research, the global intercom device market size in 2018 was $17.82 billion, growing at a compound annual growth rate of 12.8% from 2019 to 2025.

With the support of intelligence and openness, the current intercom solution is no longer a traditional call device, and the system has made more new breakthroughs in remote management and integration with other systems.

Wider application of integrated video

Traditional intercom devices mainly rely on pure audio, and in the IP era, video intercom has become more common. Tomas Vystave, CPO of 2N, believes that "video based intercom devices are the trend. With the support of network functions, high-definition video intercoms have been widely used in residential and commercial properties. In the future, with the development of integration, more new applications will be explored.

However, the rise of video intercom devices does not necessarily mean that audio intercom devices are about to be phased out in the market. In fact, some scenarios still use audio intercoms due to considerations such as user privacy. "In schools, classroom communication or general announcements often use audio intercoms," said Brad Kamcheff, Aiphone marketing manager. "At the same time, in hospitals, communication between caregivers and patients also uses audio intercoms

The integration of video surveillance systems in office spaces has become very common. In home scenarios, it can be integrated with smart home devices. Currently, some high-end residential buildings can achieve visual intercom, home care, and smart home applications through intercom systems. In the digital era, intelligence and openness are the two trends of intercom products. Integration makes intercom systems safer, more comfortable, and convenient, interpreting smart life.

Remote control cloud intercom as standard configuration

Control anytime and anywhere has become a standard feature of intercom solutions. Arya Varma, General Manager of TKH Security and Airport Solutions Asia, said, "Remote control solutions are becoming increasingly popular anytime, anywhere, and servers (control systems) are placed in redundant positions. Cloud based intercom systems will be the future development trend

Kamcheff said, "Remote access and monitoring have undoubtedly been the biggest trend in the past few years, as it allows people to stay informed of real-time dynamics. When it comes to certain important scenarios, it can reduce manpower investment and make visitors' visiting experience smoother. During the epidemic, as people may work from home, they can also timely grasp the situation on site, which can also play a certain deterrent role for criminals

Wireless connectivity for longer distances

In general, IP walkie talkies are connected by Ethernet cables or can be wirelessly connected through Wi Fi. Varma believes that when the cost of data transmission decreases and the transmission distance demand increases, the cable connection method will face challenges, and 4G or 5G based connection methods will have the opportunity to become mainstream. At present, this trend is not very obvious, but it is bound to change in the future